Nodal / Appellate

We are all ears

Not satisfied with the resolution provided by the Call Center?

Feel free to contact the Nodal Officer of your circle with your complaint reference number and details of your complaint. The Nodal Officer will revert to you through your preferred mode of contact, with a resolution / response within 10 days of registering a complaint.

In case you are still not satisfied with the response of our Nodal Officer, feel free to write your grievance to the Appellate Authority during working hours 9.30 am to 5:30 pm, Monday to Friday excluding National & Regional Holidays. You are required to fill up a form prescribed by TRAI in Duplicate. The Appellate Authority shall respond to you within 15 days of receiving your complaint.

Click here find the Nodal Officers/Appellate Authority of your circle.

Not satisfied with the resolution provided by the Call Center?

Please feel free to contact the Nodal Officer of your Circle mentioned below with your complaint reference number and details of your complaint. The Nodal Officer will revert to you through your preferred mode of contact, with a resolution / response within 10 days of registering a complaint.

Click here & feel free to get in touch with our Nodal Officers

For Virgin Mobile Nodal details, click here.

For Virgin Mobile Appellate details, click here.

For Virgin Mobile Status of Appeals before Appellate Authority , click here.

Please find enclosed status of Appeals before the Appellate Authority for the period from 1^st Oct '10 – 31^st March '11.