You are waiting for that important call. Your phone rings. Guess who it is? Some stupid automated machine singing an old bollywood song! Frustrating, isn't it?
If this is happening quite often then register yourself on the Customer Preference.
All you gotta do is call/SMS us on 121.
Once you have registered, give us 7 days to remove your name from our list.
If you still receive any calls or SMSes from us that you do not wish to receive just pick up your Virgin Mobile phone and call us on 1909 or write in to your circle's Nodal Officer.
For the list of e-mail ids of nodal officers, click here. We will ensure that we will address your concern within 24 hours and revert to you.
Alternatively you could register yourself for 'My Account' in order to avail 'Customer Preference' facility, online.
Please click here to register yourself or login if you have already registered.
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