| 1. |
Tell me again. What is vLink? |
| a. |
In a nut shell, vLink is the first data offering from Virgin Mobile India. The ONLY prepaid option available in the market with an unlimited data voucher. Surf the Internet while on the move. Store music, pictures, videos, data and more with a 1 GB built in memory! |
| 2. |
Ok so how do I activate vLink? Also how do I know that my vLink card is active and ready to use? |
| a. |
To activate vLink, all you have to do is dial 125555 from your Virgin Mobile phone or you can click on the * connect* button on the dialer. |
| 3. |
Ok so I already have a prepaid card. Can I use it to connect to vLink? Also can I recharge with 349 and 801? If yes, then what will my call rates be like? |
| a. |
Yeah, you can use your existing prepaid card to connect to vLink. The charges will be 60p/min or Rs 2/ MB whatever is applicable as per your profile. But if you use your existing prepaid card, we* re afraid you won* t be eligible for the benefits associated with 349 / 801 recharge for vLink. |
| |
| Plan Type |
349 Plan |
449 Plan |
801 Plan |
| Monthly Recharge Value |
Rs. 349 |
Rs. 449 |
Rs.801 |
| SMS Charges |
Local SMS: Rs. 1,
National SMS: Rs. 1.5,
International SMS: Rs. 5 |
Local SMS: Rs. 1,
National SMS: Rs. 1.5,
International SMS: Rs. 5 |
Not Applicable |
Data Charges -
Peak Time (8 a.m. to 10p.m.) |
25p |
22p |
Unlimited usage
subject to the Fair
Use Policy |
Data Charges -
Off Peak Time (10p.m. to 8.a.m) |
13p |
11p |
| Validity |
30 days |
30 days |
30 days |
| Grace Period* |
90 days |
90 days |
90 days |
| Inactive Period** |
15 days |
15 days |
15 days |
|
| 4. |
Can I use the Net to Phone facility through vLink? |
| a. |
Opps now this you can’t. |
| 5. |
I am getting a RUIM card with a new vLink connection. Can I use that RUIM for my phone as well? |
| a. |
Yes you can. All you gotta do is send an SMS or dial 125999 and 125555 or any emergency number like 101 / 100. |
| 6. |
What will my SMS charges be like if I use my RUIM for my phone? |
| a. |
Your SMS charges will be:
Local @ Rs 1,
National + roaming @ 1.50,
International @ Rs 5 |
| 7. |
How much are you guys gonna charge me for downloading & browsing in the Rs.349 recharge? |
| a. |
The browsing & downloading charges are 25 paisa per min. or 13 paisa per min. as per the recharge that you have done. |
| 8. |
Can I go to vDisk (1GB memory) while accessing the Internet through vLink? |
| a. |
Yes you can. |
| 9. |
Can I make an outgoing call through the vLink data card? |
| a. |
My dear friend, it may be fabulous, fantastic but it ain't no Genie you see. No local, STD or ISD calls but of course here is what you can do, dial 125999,125555 and Emergency numbers like 101, 100 etc |
| 10. |
Can I access the Internet while on roaming through the vLink data card? |
| a. |
Yeah, you can access the Internet while on roaming too. |
| 11. |
I’m a big spender. Is there any recharge available to get high talk time (More than Rs.500)? |
| a. |
Well, as of now we have recharges of Rs. 349 and Rs. 801 available. This is used for higher data usage. |
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